Soundproof Genset 400kw Diesel Power Generator Set

• Customization: Available
• After-sales Service: Provided
• Warranty: One Year or 1000 Hours
• Model NO.: GRS400
• Type: Basic Diesel Generator
• Installation Method: Fixed
• Stroke: Four Stroke
• Cooling Method: Water Cooling
• Output Type: AC Three Phase
• Speed: Speed
• Conditions of Use: Land Use
• Usage: Common Units, Standby Unit, Emergency Crew
• Landuse Type of Unit: Ordinary
• Excitation Mode: AC Rotating Exciter
• Product Name: Open Frame Diesel Generator Set
• Genset Prime Power: 400kw/500kVA
• Genset Standby Power: 440kw/550kVA
• Frequency: 50Hz and 60Hz Available
• Engine: Yuchai, Weichai, Shangchai, Mtu, Shangyan
• Alternator: Leroy Somer, Marathon, Enge, Gerall
• Alternator Wire: 100% Copper
• Controller Module: Smartgen, Deepsea, Comap
• Protection Grade: IP23
• Starting System: 24V DC Electric Start
• Certificate: ISO9001, TUV Certified
• Lead Time: Within 5 Days
• Color: Customers Requirement
• Weight: 2800kg
• Rated Voltage: 220/380 230/400 240/415 127/220 277V/480V
• Transport Package: Plywood Case
• Specification: 3400*1105*1626mm
• Trademark: GERALL
• Origin: China
• HS Code: 8502131000
• Production Capacity: 5000pieces/Years

Product Description

Product Features
(1) A full control panel with power indicator lights and oil lamps.
(2) Emergency shutdown for low oil pressure and high water temperature.
(3) The large fuel tank is convenient for long-term use.
(4) High strength chassis, low vibration, stable operation.
(5) Fully enclosed noise reduction system.
(6) Advanced waterproof and dustproof design.
(7) High quality steel and spraying technology.
(8) Easy to install and maintain.
(9) 50 Hz and 60 Hz are available for selection.

Product Applications
1. Emergency Power Supply. Diesel generators are widely used as backup power sources in case of power outages. They ensure that critical systems and operations continue to run, especially in hospitals, data centers, and industrial facilities.
2. Primary Power Source. In remote areas where grid access is limited or unavailable, diesel generators can be used as the primary power source to provide continuous power.
3. Backup power. Many facilities use diesel generators as standby power, which automatically start up in the event of a power grid failure, providing uninterrupted power.
4. Portable Power. Diesel generators are often used in construction sites, outdoor events, and other temporary locations where electrical power is required but not readily available.
5. Industrial Applications. In industries such as mining, oil and gas, and agriculture, diesel generator sets provide necessary power to equipment and machinery in off-grid locations

Standard Configurations
 1. Engine. Powered by brand new original WEICHAI water cooled diesel engine.
 2. Alternator. Copper brushless AC synchronous alternator 3 phase with IP23 and H insulation class.
 3. Cooling System. Suitable for environments of 40°C-50°C radiator water tank, belt driven cooling fan with safety cover.
 4. Control System. DELIXI or CHINT brand power generation output air switch, standard control panel with SmartGen brand AMF controller module   for automatic start and stop, supports eight languages worldwide, 12/24V DC electric start system with battery charger.
 5. Base Frame. Heavy duty steel base frame ensures that strong and durable, with coat painting to prevent corrosion.
 6. Filtration System. Dry air filter, fuel filter, lubricating oil filter.
 7. Short Circuit Protection. Moulded case circuit breaker.
 8. Specialized muffler exhaust system with flexible connectors and bellows.
 9. Original technical documents of the engine and alternator, generator set manual, test report, etc.
10. ISO9001 approved.
 

Components of Diesel Generator Set:    1. SHANGCHAI Diesel Engine;    2.KAIJIELI  Alternator;    3. Controller
Generator Set Parameters
Generator Set Model	GRS400
Rated Power	400kW
Rated Capacity	500kVA
Rated Current	720A
Rated Voltage	400V/230V (Can be customized for different voltages)
Rated Frequency	50Hz
Rated Speed	1500rpm
Power Factor	0.8 (Lagging)
Fuel Consumption at 100% Load	≤190g/kW.h
Speed Governor	Electronic
Noise (LP7M)	≤110dB (Within 7 meters)
Overall Size	3400*1105*1626mm
Gross Weight	2800kg
Engine Parameters
Engine Brand	SHANGCHAI
Prime Power	400kW
Standby Power	440kW
Rated Speed	1500rpm
Starting Mode	24V DC Electric start
Number of Cylinders	12 Cylinders V-shaped
Stroke	4 Stroke
Bore x Stroke	130x161mm
Total Displacement	12.8L
Intake Mode	Turbocharged after cooled
Speed Regulation	Electronic
Fuel Consumption at 100% Load	≤190g/kW.h
Coolant Volume	88L
Lubricating Oil Capacity	41L
Cooling Mode	Water cooled
Fuel Type	Diesel
Emission Standards	CN Stage 3
Alternator Parameters
Alternator Brand	KAIJIELI
Rated Power	500kVA
Rated Voltage	400V/230V
Rated Frequency	50Hz
Rated Current	721.7A
Rated Speed	1500rpm
Number of Phase	AC 3 Phase
Connecting Type	3 Phase 4 Wire Y Series
Number of Bearing	Single
Voltage Regulating Mode	Automatic voltage regulation (AVR)
Winding Material	100% Copper
Insulation Grade	H
Protection Class	IP23
Exciter Type	Self excitation, brushless with AVR
Controller
Modules Brand	SmartGen
Model	HGM6110N
Working Power Range	DC8-35V
Working Temperature	-25~70ºC
Display	Multilingual LCD
Screen Material	Acrylic, Silica-gel panel and keys
Function	Automatic start module, it controls generator to start/stop by remote start signal. For gens, genset has functions of over/under voltage, over/under frequency, over current and over power.
Language Interface	Chinese, English, Spanish, Russian, Portuguese, Turkey, Polish and French
IP Rating	IP65
Working Mode	Auto/Stop/Manual
Alarm Protection	Warning/Shutdown

Detailed Photos



Silent Diesel generator set advantages
1. Low Noise. This is the most significant feature of the silent generator. It reduces noise generation and transmission through the use of soundproof materials, sealing design and special noise reduction technology.
2. Compact Structure. Silent diesel generator sets are usually compact in design, easy to install and move.
3. Efficient Performance. Even use of noise reduction measures, this type of generator set usually still maintains efficient power output.
4. Durable. Silent generator sets usually use high quality materials and components to ensure its reliability and durability in harsh environments.
5. Easy to Maintain. These generator sets are usually designed with ease of maintenance in mind, making regular inspection and maintenance work easier.
6. Environmental Protection. Due to lower noise levels, silent generators are more environmentally friendly, suitable for areas with more stringent noise restrictions.
7. Multifunctionality. Silent diesel generator sets can not only be used in home, commercial and industrial environments, but also for field working and emergency rescue.
8. Temperature Adaptability. Some silent generator sets are designed with temperature control devices, which can operate stably at different ambient temperatures.
9. Intelligent Control. Modern silent diesel generator sets are usually equipped with intelligent control systems, which can realize remote monitoring and fault diagnosis.
10. Energy Saving. Silent generator sets have a relatively low fuel consumption rate, which helps to save energy.

It can be used as the main power source and run continuously to provide uninterrupted power supply for various civil and industrial power equipment. The main components are selected from top international brands with high reliability, safe and stable performance. The intelligent parallel control system can perform parallel operation of multiple units to meet the power demand of larger loads.

The advanced waterproof and dustproof design adopts a labyrinth type air duct structure and a dustproof net design, while adding sealing strips and applying sealant to balance the different needs of ventilation and waterproof and dustproof. Meanwhile, it has been repeatedly tested in rain and dustproof tests, the highest can reach the protection level IP54.

High quality steel is used for the cabinet and surface spray treatment, corrosion resistance, scratch resistance, rust resistance, it can meet the C4, 05-1 and C5M class anticorrosion requirements according to different use environments, the surface treatment process of the diesel genset has passed the 1500 hours salt spray test.

Radiator and high voltage parts are isolated and protected to avoid accidents caused by touching, there are emergency stop buttons inside and outside of the cabinet for convenience and safety, and the negative battery switch on and off DC control power supply, and it has a lockable fuel cover.

Through the three dimensional construction analysis simulation software on the generator set load bearing and vibration calculations and long time running tests, effectively reduce the genset running vibration, to ensure stable and reliable working.

The fully enclosed noise reduction system, advanced product design and manufacturing process to ensure better stability of the engine, thereby getting the lower body noise and exhaust noise, in addition to use of sealing rubber around the door, the concept of noise reduction is also fully integrated into the entire intake and exhaust system and all other components.

Here are several key features of silent diesel generator sets conponents:
1. Galvanized sheet steel cabinet, corrosion and fire resistant with abrasion and tear resistance function.
2. High strength base, low vibration, stable work.
3. Forklift lifting holes and top lifting lug for easy transportation.
4. Large capacity base fuel tank for long time use.
5. External fuel filler for easy to refuel.
6. Air inlet, make sure there's enough air in.
7. External coolant filler for easy injection.
8. Full featured control system to meet different types of customer needs.
9. Exhaust with rain cap to protect the genset.
10. External emergency stop button, its primary function is to immediately shut down or stop working of a machine or system in an emergency situation to prevent damage to equipment.


Product Optional

Product Parameters

Specification Sheet for Generator Sets Powered by SHANGCHAI Engine 1500rpm, 3 Phase 4 Wire, 400V/230V 50Hz, PF=0.8, Emission Standards CN Stage 2
Genset Technical Parameters								Engine Technical Parameters
Generator Set Model	Prime Power		Standby Power		Unit size L×W×H	Weight	Engine type	Cylinder count/align ment	Cylinder bore	Itinerary	Displacement	Fuel consumption rate	Lube Oil capacity	Total coolant capacity
	KW	KVA	KW	KVA	mm	KG			mm	mm	L	g/kw.h	L	L
GRSC12	12	15	13.2	16.5	1400X600×900	450	4Z2.3-G11	4/L	85	100	2.3	240	5.5	10
GRSC12	12	15	13.2	16.5	1400X600×900	450	4Z2.3-G21	4/L	85	100	2.3	240	5.5	10
GRSC16	16	20	18	22.5	1450X600×900	500	4Z2.7-G11	4/L	90	105	2.7	225	6.5	11
GRSC16	16	20	18	22.5	1450X600×900	500	4Z2.7-G21	4/L	90	105	2.7	225	6.5	11
GRSC20	20	25	22	27.5	1500×620×970	550	4Z3.0-G11	4/L	95	105	3.0	228	6.5	12
GRSC20	20	25	22	27.5	1500×620×970	550	4Z3.0-G21	4/L	95	105	3.0	228	6.5	12
GRSC25	25	31.25	27.5	34.375	1550×620×970	560	4Z3.2-G11	4/L	98	105	3.2	225	6.5	12
GRSC25	25	31.25	27.5	34.375	1550×620×970	560	4Z3.2-G21	4/L	98	105	3.2	225	6.5	12
GRSC32	32	40	35	43.75	1600×630×970	580	4ZT3.2-G11	4/L	98	105	3.2	220	6.5	12
GRSC32	32	40	35	43.75	1600×630×970	580	4ZT3.2-G21	4/L	98	105	3.2	220	6.5	12
GRSC40	40	50	44	55	1700×650×1000	680	4ZT3.5-G21	4/L	98	115	3.5	210	6.5	15
GRSC50	50	62.5	55	68.75	1750×650×1000	880	4ZT4.1-G21	4/L	105	118	4.1	217	6.5	18
GRSC55	55	68.75	60	75	1750×650×1000	880	4ZTAA4.1-G21	4/L	105	118	4.1	209	6.5	18
GRSC50	50	62.5	55	68.75	1900×893×1170	940	SC4H95D2	4/L	105	124	4.3	195	13	32
GRSC64	64	80	70	87.5	1950×893×1170	1000	SC4H115D2	4/L	105	124	4.3	195	13	32
GRSC80	80	100	90	112.5	1983×973×1185	1020	SC4H140D2	4/L	105	124	4.3	195	13	32
GRSC90	90	112.5	100	125	1983×973×1185	1100	SC4H160D2	4/L	105	124	4.3	195	13	34
GRSC100	100	125	110	137.5	1983×973×1185	1123	SC4H180D2	4/L	105	124	4.3	195	13	34
GRSC100	100	125	110	137.5	2413×940×1376	1300	SC7H180D2	6/L	105	124	6.5	195	17.5	38
GRSC120	120	150	132	165	2413×940×1376	1412	SC7H205D2	6/L	105	124	6.5	195	17.5	38
GRSC130	130	162.5	145	181.25	2413×940×1376	1412	SC7H220D2	6/L	105	124	6.5	195	17.5	38
GRSC135	135	168.75	150	187.5	2413×940×1376	1412	SC7H230D2	6/L	105	124	6.5	195	17.5	38
GRSC150	150	187.5	165	206.25	2413×940×1376	1437	SC7H250D2	6/L	105	124	6.5	195	17.5	38
GRSC160	160	200	180	225	2490×1080×1630	1770	SC8D280D2	6/L	114	135	8.3	200	19	38
GRSC180	180	225	200	250	2505×980×1500	1670	SC9D310D2	6/L	114	144	8.9	200	19	48
GRSC200	200	250	220	275	2540×1000×1486	1835	SC9D340D2	6/L	114	144	8.9	198	25	48
GRSC220	220	275	250	312.5	3065X1155×1626	2520	SC10E380D2	6/L	128	135	10.4	192	36	82
GRSC250	250	312.5	280	350	3065×1155×1626	2540	SC12E420D2	6/L	128	153	11.8	192	36	82
GRSC280	280	350	300	375	3065X1155×1626	2640	SC12E460D2	6/L	128	153	11.8	192	36	82
GRSC290	290	362.5	320	400	3065×1155×1626	2650	SC12E480D2	6/L	128	153	11.8	192	36	82
GRSC300	300	375	330	412.5	3065×1155×1626	2660	SC13E500D2	6/L	130	161	12.8	192	36	82
GRSC320	320	400	360	450	3065×1155×1626	2660	SC13E550D2	6/L	130	161	12.8	192	36	82
GRSC250	250	312.5	280	350	3080×1230×1670	2760	SC13G420D2	6/L	135	150	12.8	205	41	78
GRSC300	300	375	330	412.5	3147×1230×1670	2970	SC15G500D2	6/L	135	165	14.2	205	41	83
GRSC360	360	450	400	500	3449X1400×1992	4195	SC25G610D2	12/V	135	150	25.8	205	65	152
GRSC400	400	500	450	562.5	3548×1400×1992	4300	SC25G690D2	12/V	135	150	25.8	205	65	152
GRSC450	450	562.5	500	625	3548X1400X1992	4370	SC27G755D2	12/V	135	155	26.6	205	65	152
GRSC500	500	625	550	687.5	3548X1400X1992	4510	SC27G830D2	12/V	135	155	26.6	205	65	152
GRSC550	550	687.5	600	750	3624×1400×1992	4605	SC27G900D2	12/V	135	155	26.6	205	65	152
GRSC600	600	750	660	825	4433×1700×2025	6400	SC33W990D2	6/L	180	215	32.8	205	100	221
GRSC700	700	875	780	975	4433×1700×2025	6400	SC33W1150D2	6/L	180	215	32.8	205	100	221
Specification Sheet for Generator Sets Powered by SHANGCHAI Engine 1500rpm, 3 Phase 4 Wire, 400V/230V 50Hz, PF=0.8, Emission Standards CN Stage 3
GRSC20	20	25	22	27.5	1850×870×1174	650	4RTAA2. 8-G39	4/L	94	100	2.8	191	8	17
GRSC30	30	37.5	33	41.25	1850×870×1174	650	4RTAA2.8-G31	4/L	94	100	2.8	191	8	17
GRSC40	40	50	44	55	1860X870×1174	750	4RTAA2.8-G32	4/L	94	100	2.8	191	8	19
GRSC50	50	62.5	55	68.75	1870×870×1174	760	4RTAA2.8-G37	4/L	94	100	2.8	191	8	19
GRSC40	40	50	44	55	1848X893×1196	950	4HTAA4.3-G31	4/L	105	124	4.3	192	13	28
GRSC50	50	62.5	55	68.75	1938×893×1196	972	4HTAA4. 3-G32	4/L	105	124	4.3	192	13	28
GRSC64	64	80	70	87.5	1976×893×1196	1032	4HTAA4. 3-G33	4/L	105	124	4.3	192	13	28
GRSC80	80	100	90	112.5	1930×943×1196	1087	4HTAA4. 3-G341	4/L	105	124	4.3	192	13	28
GRSC90	90	112.5	100	125	1930×943×1196	1107	4HTAA4.3-G35	4/L	105	124	4.3	192	13	28
GRSC110	110	137.5	120	150	1930×943×1196	1161	4HTAA4. 3-G36	4/L	105	124	4.3	192	13	28
GRSC110	110	137.5	120	150	1930×943×1196	1120	4HTAA4. 5-G32	4/L	108	124	4.5	192	15	28
GRSC120	120	150	132	165	1950×943×1196	1130	4HTAA4.5-G31	4/L	108	124	4.5	192	15	28
GRSC110	110	137.5	120	150	2312×943×1375	1352	6HTAA6. 5-G31	6/L	105	124	6.5	192	17.5	40
GRSC120	120	150	132	165	2312×943×1375	1352	6HTAA6. 5-G32	6/L	105	124	6.5	192	17.5	40
GRSC135	135	168.75	150	187.5	2312×943×1375	1407	6HTAA6. 5-G35	6/L	105	124	6.5	192	17.5	40
GRSC150	150	187.5	165	206.25	2312×943×1375	1440	6HTAA6. 5-G33	6/L	105	124	6.5	192	17.5	40
GRSC160	160	200	180	225	2363×943×1375	1480	6HTAA6. 5-G34	6/L	105	124	6.5	192	17.5	40
GRSC180	180	225	200	250	2363×943×1375	1500	6HTAA7. 2-G32	6/L	108	130	7.2	192	20	42
GRSC200	200	250	220	275	2363×943×1375	1520	6THAA7. 2-G31	6/L	108	130	7.2	192	20	42
GRSC160	160	200	180	225	2550×991×1382	1830	6DTAA8.9-G31	6/L	114	144	8.9	192	19	45
GRSC180	180	225	200	250	2550×991×1382	1830	6DTAA8.9-G32	6/L	114	144	8.9	192	19	45
GRSC200	200	250	220	275	2550X991×1468	1905	6DTAA8.9-G33	6/L	114	144	8.9	192	25	48
GRSC220	220	275	250	312.5	2550×991×1468	1905	6DTAA8.9-G34	6/L	114	144	8.9	192	25	48
GRSC250	250	312.5	280	350	3100×1105×1626	2370	6ETAA11.8-G32	6/L	128	153	11.8	190	41	88
GRSC280	280	350	300	375	3100×1105×1626	2480	6ETAA11.8-G33	6/L	128	153	11.8	190	41	88
GRSC300	300	375	330	412.5	3164×1105×1626	2550	6ETAA11.8-G31	6/L	128	153	11.8	190	41	88
GRSC320	320	400	360	450	3164×1105×1626	2620	6ETAA12.8-G32	6/L	130	161	12.8	190	36	88
GRSC360	360	450	400	500	3164×1105×1626	2690	6ETAA12.8-G31	6/L	130	161	12.8	190	36	88
GRSC400	400	500	440	550	3400×1105×1626	2800	6ETAA12.8-G310	6/L	130	161	12.8	190	41	88
GRSC400	400	500	450	562.5	3548X1400×1992	4200	12GTAA27-G34	12/V	135	155	26.6	195	65	255
GRSC450	450	562.5	500	625	3548×1400×1992	4260	12GTAA27-G33	12/V	135	155	26.6	195	65	255
GRSC500	500	625	550	687.5	3548×1400×1992	4400	12GTAA27-G32	12/V	135	155	26.6	195	65	255
GRSC560	560	700	620	775	3624×1400×1992	4450	12GTAA27-G31	12/V	135	155	26.6	195	65	255
GRSC400	400	500	450	562.5	3900×1608×2138	4760	6KTAA25-G311	6/L	170	185	25.2	192	70	284
GRSC450	450	562.5	500	625	3900×1608×2138	4820	6KTAA25-G310	6/L	170	185	25.2	192	70	284
GRSC500	500	625	550	687.5	3900×1608×2138	4960	6KTAA25-G39	6/L	170	185	25.2	192	70	284
GRSC560	560	700	600	750	3910×1608×2138	5060	6KTAA25-G38	6/L	170	185	25.2	192	70	284
GRSC400	400	500	450	562.5	3900×1608×2109	4760	6KTAA25-G36	6/L	170	185	25.2	192	70	284
GRSC450	450	562.5	500	625	3900×1608×2109	4820	6KTAA25-G35	6/L	170	185	25.2	192	70	284
GRSC500	500	625	550	687.5	3900×1608×2109	4960	6KTAA25-G34	6/L	170	185	25.2	192	70	284
GRSC560	560	700	600	750	3910×1608×1992	5260	6KTAA25-G33	6/L	170	185	25.2	192	70	284
GRSC600	600	750	660	825	3910×1608×2109	5260	6KTAA25-G32	6/L	170	185	25.2	192	70	284
GRSC660	660	825	720	900	4190×1608×2109	5400	6KTAA25-G31	6/L	170	185	25.2	192	70	284
GRSC720	720	900	800	1000	4391×1608×2109	5800	6KTAA25-G320	6/L	170	185	25.2	192	70	305
GRSC800	800	1000	880	1100	4391×1608×2109	5800	6KTAA25-G321	6/L	170	185	25.2	192	70	305
GRSC720	720	900	800	1000	4500×1975×2295	7100	6WTAA35-G32	6/L	186	215	35.1	195	100	355
GRSC800	800	1000	880	1100	4500×1975×2295	7250	6WTAA35-G31	6/L	186	215	35.1	195	100	355
GRSC900	900	1125	1000	1250	4530×1975×2477	7450	6WTAA35-G310	6/L	186	215	35.1	195	100	355
GRSC1000	1000	1250	1100	1375	4530×1975×2477	7450	6WTAA35-G311	6/L	186	215	35.1	195	100	355

Note: As the product will be continuously upgraded, product appearance, size, weight and other parameters are subject to the actual product, please consult the salesperson for details.

Company profile
GERUI POWER offers you: diesel generator set power 7KW-3000KW, silent generator set 7KW-1000KW, automatic generating set power 7KW-1000KW, portable trailer diesel generator set power 10KW-500KW, vehicle-mounted power station 7KW-600KW.
The engine brand uses YUCHAI, WEICHAI, SHANGCHAI, MTU, SHANGYAN, etc.
The alternator brand uses LEROY SOMER, MARATHON, ENGE, GERALL brushless synchronous generator, and with salient pole integral rotor technology, H-class insulators, steel plate body, excellent performance, stable and reliable operation.
The controller uses a multifunctional intelligent control module for diesel generator sets, Chinese and English operation interface, with automatic control, manual control and various parameter display and protection functions.

Production Processing
Our diesel generator set production workshop is a specialized facility where we manufacture a wide range of diesel generator sets. With advanced equipment and skilled workers, we ensure high quality production and efficient work procedure.

In this workshop, we produce diesel generator sets with various power outputs, from 7KW to 3000KW. Our products are mainly powered by well-known brands such as YUCHAI, WEICHAI, SHANGCHAI, MTU, SHANGYAN diesel engine company. These generator sets applications in industries such as telecommunications, construction, mining, and emergency power supply.

With years of experience in the industry, we have gained a reputation for reliable and high-quality diesel generator sets. Our production workshop is committed to providing customers with excellent products and services, and we strive to become a leading manufacturer in the global diesel generator set market.

Company Cases
Diesel generators are widely used in animal husbandry, shipping transportation, steamship, garbage disposal, water conservancy and hydropower, factory backup, outdoor welding, metallurgy mining, cold storage, municipal engineering, civil air defense projects, flood control and drought relief, highways, railway, hotels and guesthouses, real estate, data, communications industry, fire backup and other industries.

Certifications
To ensure the quality of our diesel generator sets, we requiring strictly and carefully testing at each stage of production. All products have passed ISO9001:2015, ISO14001:2015, ISO45001:2018 certification. We also have a professional research and development team that continuously improves our product design and develops new models to meet market demands.

Why choose us?
On-Line gensent running test before shipment Servicing more than 80 countries and regions.
100% quality guarantee with free parts replacement.
Everything can be tailored to meet your specific requirements.
Professional service team for installation and maintenance service.

FAQ
1.How is your Package?
Plastic (free of charge) or wooden case with steel plate ( charge will be decided according to the outer silent diesel generator canopy size )

2.How is your Payment?
By 30% T/T as deposit, 70% balance should be paid 10 days before shipment or100% L/C at sight.

3.How is your Delivery?
About 7-15 days after we get the deposite.

4.How is your Warranty?
The goods manufactured by GERALLY Generator CO.,Ltd are under warranty within1 year from the date of delivery.lf the damageable spare parts of genset are caused by incorrect man-made operation and beyond the defects liability period, we will not assume the warranty responsibility.

5.Do you arrange shipment for the products?
For FOB or CIF price, we will arrange shipment for you. For EXW price, clients need to arrange shipment by themselves or their agents. The cheapest way is by sea but takes a long time, you can use your shipping forward agent to pick up the products from our factory, or we can deliver the products to the port. We shall not be responsible for any import taxes, clearance cost, port charges, etc. 

6: How about guarantee and after-sales service?
The products guarantee is 12 months or 1000 working hours warranty for all our products.

7: How do I install the products?
There is a video to show you how to use our products, when delivery we enclose English operate manually to you. If you glad to visit our factory, free training of install use and maintenance of products.

8: Are you a manufacturer?
Yes, we are a manufacturer, both OEM and ODM, and we have our design team, sales team, and factory.